Load the model
from transformers import AutoTokenizer, AutoModelForCausalLM
model_name = "Lavanya177/SkyAssist-Llama"
tokenizer = AutoTokenizer.from_pretrained(model_name)
model = AutoModelForCausalLM.from_pretrained(
model_name,
device_map="auto"
)
Example
System Prompt
You are a professional airline customer support assistant...
User
My baggage has not arrived. What should I do?
Assistant
I'm sorry to hear that your baggage has not arrived. I understand how frustrating this situation can be.
Please provide your baggage claim number, flight number, travel date, and destination airport so I can assist you further. If you have already reported the issue at the airport, please also share your Property Irregularity Report (PIR) reference number.
Once these details are available, the airline can begin tracking your baggage and provide updates on its status.
Citation
@misc{skyassistllama2026,
title={SkyAssist-Llama: A Domain-Specific Airline Customer Support Large Language Model},
author={Lavanya Singh},
year={2026}
}
License
This project is released under the MIT License.