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README
License: otherTraining Details
- Base model:
Qwen/Qwen2-0.5B-Instruct - Dataset:
rjac/e-commerce-customer-support-qa - Training column:
conversation - Method: LoRA / PEFT
- Platform: Hugging Face AutoTrain
- Examples: 1,000
- Epochs: 1
- Max sequence length: 1024
- Runtime: about 4 minutes on Nvidia T4
Intended Use
- customer-support response drafting
- e-commerce support workflow automation
- SME AI adoption prototype
- lightweight domain adaptation experiment
Example Use Case
A small e-commerce business could use a lightweight adapted model to draft first-pass support replies, help triage customer issues, and support customer-service workflows without relying only on closed frontier models.
Example Prompt
text
Customer: I ordered a phone case last week and the tracking page still says pending. Can you help?Agent:
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shubhbali
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