Skip to main content

​
Credit types

​
Promotional Credits

  • Source: Signing-up, redeeming a promo code, etc.
  • Usage scope: May be restricted to a specific product, model, or GPU.
  • Expiration: Usually comes with an expiration date

​
Prepaid Credits

  • Source: One-time purchase ($10 minimum) or auto recharge
  • Usage Scope: No restrictions
  • Expiration: None
Bulk Discounts: contact sales for volume pricing

​
Order of consumption

Promotional credits are always consumed before prepaid credits. Among promotional credits, those with a limited usage scope and earlier expiration dates are consumed first.
  1. Promotional credits with an expiration date and limited usage scope (if usage is applicable)
  2. Promotional credits with an expiration date and unlimited usage scope
  3. Promotional credits without an expiration date and limited usage scope (if usage is applicable)
  4. Promotional credits without an expiration date and unlimited usage scope
  5. Prepaid credits

​
What happens after I use up my $3 promotional credit?

Purchase $10 in credits to continue using the platform. Once you make your first purchase, you unlock additional features, including pay-as-you-go billing and higher rate limits for the Serverless Endpoints.
Even if pay-as-you-go is not yet unlocked, an unpaid balance may still occur due to the asynchronous nature of billing. This amount will be included in your next invoice and charged accordingly.

​
Redeeming promo codes

To redeem a promo code:
  1. Go to Team Settings > Billing.
  2. Click the Redeem Promo Code button in the top-right corner.
Redeem promo code
Once you enter a valid code, the credits are applied immediately. Credits are team-based — all members in your team can use them.
Only team admins can access the Billing page.
If your code is not accepted, check the following:
  • Expired code: The promo code may have passed its expiration date.
  • Already redeemed: A team member may have already used this code.
  • Invalid code: Verify the code is entered correctly.
  • Limit reached: All available uses for this code may have been claimed.
If you encounter any issues, contact support.

​
Viewing credit history

All of your previous credit records can be viewed in Team Settings > Billing.